Terms and Conditions
These terms and conditions ("Terms") govern your use of European Dumpling website and services ("Services"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website and services.
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1. Use of Services
1.1 You must be at least 18 years old to use our Services. By using our Services, you represent that you are at least 18 years old.
1.2 You agree to provide accurate and complete information when using our Services, including when placing orders for food delivery.
1.3 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
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2. Orders and Deliveries
2.1 Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
2.2 Delivery times are estimates and may vary depending on factors such as traffic and weather conditions. We do not guarantee specific delivery times.
2.3 If you are not available to accept delivery at the designated time and location, you may be charged a redelivery fee.
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3. Payments
3.1 Payment for orders must be made in advance through the provided payment methods. Prices are inclusive of all applicable taxes and delivery charges.
3.2 We use secure payment processing platforms to protect your financial information. However, we cannot guarantee the security of these platforms.
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4. Cancellations and Refunds
4.1 You may cancel an order within a specified timeframe before the scheduled delivery time. Refunds will be issued according to our refund policy.
4.2 We reserve the right to cancel orders in case of unforeseen circumstances such as food unavailability or delivery issues. In such cases, you will be refunded in full.
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5. Food Safety
5.1 We adhere to strict food safety standards to ensure the quality and safety of our products. However, we cannot guarantee the absence of allergens or cross-contamination.
5.2 Please inform us of any food allergies or dietary restrictions when placing your order.
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6. Intellectual Property
6.1 All content, including logos, trademarks, and designs, are the property of European Dumpling and may not be used without permission.
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7. Privacy Policy
7.1 We respect the privacy of our customers and will only use personal information in accordance with our privacy policy.
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8. Limitation of Liability
8.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
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9. Governing Law
9.1 These Terms are governed by the laws of New York, and any disputes will be resolved in accordance with these laws.
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10. Modifications
10.1 We reserve the right to modify these Terms at any time. Updated terms will be posted on our website.
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11. Contact Information
11.1 For any inquiries or complaints regarding these Terms, please contact us at europedumplingnyc@gmail.com